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Business Name: Baan Thai Bodyworks
Effective Date: 08-05-2025
We value your trust and are committed to providing a safe, comfortable, and professional massage experience.
Please review our business policies before booking your appointment.
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1. Appointments & Booking
• All sessions are by appointment only.
• A valid email address is required for booking confirmation.
• First-time clients will be asked to complete a short health intake form before the session.
• Please give at least 24 hours’ notice to cancel or reschedule. [email/text]
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2. Arrival & Late Policy
• Please arrive 5–10 minutes early for your appointment.
• Late arrivals may result in a shortened session so we can stay on schedule.
• If you are more than 15 minutes late, your appointment may be canceled and treated as a no-show.
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3. Professional Conduct
• Massage services are strictly therapeutic and non-sexual.
• Proper draping is maintained at all times to ensure client privacy and modesty. Only the area of the body being treated will be undraped.
• Any inappropriate behavior will result in immediate termination of the session with full payment due, and possible reporting to authorities.
• The therapist has the right to refuse service to anyone whose behavior is unsafe or inappropriate.
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4. Health & Safety
• Please inform us of any health conditions, injuries, allergies, or recent surgeries.
• If you are feeling unwell, have a fever, or contagious illness, please reschedule your appointment.
• We may require medical clearance for certain conditions.
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5. Payment
• Payment is due at the time of service unless otherwise arranged.
• We accept Cash, Card, Venmo.
• Gift certificates must be presented at the time of service.
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6. Privacy & Confidentiality
• All personal and health information is kept confidential in accordance with our Privacy Policy.
• Your information will only be shared with your consent or as required by law.
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7. Refunds
• We do not offer refunds for completed services.
• Prepaid sessions or packages are non-refundable but may be transferred to another person with approval.
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8. Changes to Policy
• We may update this policy at any time, with changes posted in our studio and on our website.
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Baan Thai Bodyworks
406-617-8906
848 Main St. #23
Billings, MT
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